Q&A

At WRR Pet Services, a range of pet care services are offered, including dog walking, pet sitting, small pet boarding, and grooming.

There can be nervous, reactive and elderly pets with extra needs during boarding, and it's for this reason in person visits aren't offered. Our home insurance only covers doorstep collection/pick up. VHD and Myxomatosis are deadly diseases, to ensure everyone is kept safe, we ensure we know who enters and leaves this property. Both of these nasty diseases can be carried on clothes and shoes. With vaccines being 60-80% effective we must ensure we have other tight restrictions in place to keep everyone safe. To ensure we can stay open, it's now only the 3 people who live here that enter and leave. We can however offer video calls to show you around and see what's here.

Lastly, this is our home, our private space. We have lots of guests arriving and leaving everyday. We want to ensure our property is kept clean, tidy and peaceful for our guests but also our own pets and local neighbours.

PLEASE ENSURE YOU ARE HAPPY WITH THIS BEFORE BOOKING. THERE IS NO REFUND GIVEN IF YOU CHOOSE TO BOOK AND LATER DECIDE YOU ARE NOT HAPPY WITH THESE ARRANGEMENTS.

For all services it is mandatory for all rabbits to be vaccinated and up to date.

For dogs and cats we recommend vaccines, but they aren't mandatory

Female dogs in heat are NOT allowed on walks during sits and 3 weeks after the heat has ended, and female cats in heat are not allowed out. They can be walked or let out the rest of the time but not during their heat. It is way to risky for the female, she may end up pregnant or could get seriously injured by a male trying his luck. It is our responsibility to keep your pets safe, by signing our agreement you agree to this.

Males intact are walked in quiet areas, it is our responsibility to ensure others safety and all intact males can react differently to other dogs.

Easy:

- No in person visits

- All enclosures, shoes and equipment cleaned with Anigene disinfectant

- No back to back bookings 

- Masks worn upon request

- Regular hand washing

- Vaccines essential for rabbits

Absolutely! We are both fully insured and provide proof of this can be sent

Absolutely, these are mandatory! We both have to meet any potential clients before taking the booking, this is to ensure everyone is happy. The only thing paid for is petrol at 45p a mile.

Absolutely!

For boarding it's 50%

For pet sitting it's 50%

All retainerss are non-refundable.

Sadly not.

Prices are fair and very cheap. The prices ensures everyone is still able to pay bills whilst still offering great prices. I won't get upset or offended if you use someone cheaper, times are tough for everyone.

The cost of living crisis has affected everyone. To ensure quotes stay as low as possible, a standard 45p a mile cost is added on.

I'm afraid not, all payments must be made on the day we or they arrive. And bookings are also only secured with deposits.

To schedule your pet's next adventure with us, simply contact WRR Pet Services through our website or give us a call. We can't wait to meet your pet!